Return Policy

Return Policy

At Kanova, we want you to feel confident with every purchase.

Return Period

You can request a return within 7 days of receiving your order.

Return Conditions

To be eligible for a return:

The item must be unused
In its original packaging
With proof of purchase (order confirmation)

Return Process

Submit a return request through your account or contact support
Wait for approval and instructions
Ship the item back if required

Return Shipping

Return shipping costs may apply unless the return is due to:

Wrong item delivered
Damaged or defective product

Non-returnable Items

Some items are not eligible for return, such as:

Personal-use products
Final sale or discounted items