Refund Policy

At Kanova, we aim to provide a fair and transparent refund process to ensure customer satisfaction.

Refunds may be requested in the following cases:

All refund requests are subject to review and product inspection (if applicable).

Approved refunds are processed within 3–7 business days, depending on the payment method.

Refunds will be issued using the original payment method whenever possible.

Shipping fees may not be refundable unless the issue is caused by the seller
Some items may not be eligible for refund (such as final sale or personal-use products)

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